FAQ
Where is Bounce Street - Trampoline Park located?

Jalan Sentra Bisnis Artha Gading Blok D Kav /  8, Jakarta utara, DKI Jakarta, 14240.


Is there an age limit?

Whether you’re 5 or 55 years of age, everyone’s welcome at Bounce Street. However keeping safety measures in mind we have limited the minimum age of jumpers to 6 years (unaccompanied). We also have a separate section in the arena for kids between 3 to 6 years of age (needs to be accompanied by parents/guardian). 


Do I need to book in advance?

It’s highly recommended that you book in advance so you don’t miss out. Weekends and school holidays are our busiest periods. However you can purchase a ticket at the counter as well.


If I don’t have a credit card, can I pay when I get there?

All advance bookings need to be paid online through the payment portals. However if you are unable to pay online, you have the option to book over the counter via cash after topping up your Bounce Street Asia Membership Card. 


Are bookings refundable or transferrable?

Unfortunately bookings cannot be refunded or transferred. You can write to us about any further concerns at info@bouncestreetasia.com or call us on +62 21 29745790 / +62 21 29745791


What time should I arrive for my trampoline session?

To maximize your bounce session, we suggest you arrive 20 minutes prior to your start time. This gives you time to put your belongings away and get ready to bounce.


What are the ticket rates?

General ( adults and teens ): 

Monday - Thursday: Rp 110,000 / hour

Friday - Sunday: Rp 135,000 / hour 


What kind of clothes do I wear & are there changing rooms available?

Athletic clothing with some stretch is recommended. However baggy jeans are fine too. Tracksuit pants and jerseys are also ideal. It is compulsory to put on grip socks to avoid slipping. We provide this to you the first time you visit Bounce Street and are then yours to keep and to be used again at all subsequent visits. Lockers are available too on per use basis.


Do you sell gift vouchers?

All payments at Bounce Street are made through Bounce Card which can also be used as gift vouchers. 


Is there a weight limit?

Based on the safety policies set out by trampoline manufacturers, we have set the weight limit to 120 kg per individual bouncer. 


Am I allowed to bring my own food?

Our food health & safety policy unfortunately restricts self-catering. Don’t worry, we won’t let you starve. We have our very own Bounce Café located on the mezzanine floor for all your gastronomic needs. 


How safe is Bounce Street?

At Bounce Street we give utmost importance to safety. You can read all about it in our Safety Policy. 


Is jumping beneficial to me?

Trampoline activities are one of the best forms of workout because they exercise your whole body. Read all about it in our section on the Health Benefits of Trampoline. 


Where can I get more info?

Feel free to call us on our customer care number +62 21 29745790 / +62 21 29745791 from

Monday - Thursday : 9:00am – 10:00pm

Friday - Sunday : 09:00 am - 11:00 pm

You can also send us an email at info@bouncestreetasia.com. We’d be happy to help. 

Bounce Street Asia - Trampoline Park


If I wanted to organise a party at Bounce Street - Trampoline Park , how do I go about with it?

From birthday parties to fundraisers, corporate events or any gathering, we provide for all kinds of parties. You can book your party slot by getting in touch with us at +62 21 29745790 / +62 21 29745791. Check out our section on Parties to know more about it.

Alternatively you can also shoot us an email at  info@bouncestreetasia.com